Shipping Information

 

 

Red Marble Steaks Prime Protection means your order arrives in perfect condition

 

To ensure that your product arrives at its destination in wholesome condition, it's shipped using Red Marble Steaks Prime Protection packaging. All meats are individually shrink-wrapped, then flash frozen to lock in all the natural juices and flavor. The meats are packed in an attractive gift box and nestled in a reusable polystyrene container with enough dry ice to ensure safe delivery. Finally, the container is placed in a heavy-duty corrugated box for an additional layer of protection. It's the best way to ensure that every product is delivered in wholesome condition.


Prime Delivery 3 to 4 business days

 

Delivery service is 2 days, plus 1 to 2 days for processing (total of 3 to 4 business days). If you live within 150 miles of Chicago, IL, your Prime Delivery could arrive 1 day earlier than the delivery date you are given on the web site. Prime Delivery charges are based on the number of items being sent to a single address, as follows:


Continental
US
1 item* $19.95 Alaska,
Hawaii, and
Puerto Rico
1 item $59.95**
2 items $24.95 2 items $69.95**
3 items $29.95 3+ items $79.95
4+ items $34.95    

* An item is one numbered item from our catalog.
** Deliveries to Alaska, Hawaii & Puerto Rico require overnight delivery. Prices shown include overnight delivery.
** Call customer service to place Alaska and Canada orders.


Shipping Table
This shipping Table is based on orders placed before 10 AM CT. For orders placed after 10 AM CT, please add 1 additional day. While we will make every attempt to adhere to the below tables as much as possible, holidays and unforeseen circumstances can force exceptions to the shipping and delivery schedule. For orders shipped during holiday seasons, please see the Holiday Ordering Information below.
Order Date
before 10 AM CT
Ship Date Prime Delivery
arrival date
Overnight Delivery
arrival date*
Monday Tuesday Thursday Wednesday*
Tuesday Wednesday Friday Thursday*
Wednesday Thursday Saturday** Friday*
Wednesday Following Monday Wednesday Tuesday*
Thursday Friday N/A Saturday***
Thursday Following Monday Wednesday Tuesday*
Friday Following Monday Wednesday Tuesday*
Saturday Following Tuesday Thursday Wednesday*
Sunday Following Tuesday Thursday Wednesday*

* Next Day Delivery: 2 business days
Add $20.00 to Prime Delivery cost, per address. Order by 10 am CST, 2-3 business days before you want your order to arrive.(Delivery service is 1 day plus 1 day for order processing, a total of 2 business days).


** Priority Next Day Service: 2 business days with earliest overnight service
Add additional $20.00 to the Prime Delivery cost plus Next-Day Delivery cost, per address.


*** Saturday Delivery
Call Customer Service to order at 800.989.0333, weekdays Monday - Friday 8 am to 5 pm CST.


**** Next Day Saturday Delivery
Add an additional $60.00. Call 800.989.0333 to inquire.


***** Gift Certificate Delivery: Free
Prime Delivery when sending a gift certificate. Add an additional $10 for Next-Day Delivery, except Saturday delivery, see note above. Call 800.989.0333 to purchase.


Ordering Deadlines for Holiday Delivery
Order by 12 PM CT: For Arrival On or Before:
November 21* Thanksgiving, November 24, 2011
December 15* First Night of Hanukkah, December 20, 2011
December 22*, 7 pm CST** Christmas, December 25, 2011
December 29* New Year’s Eve, December 31, 2011

* Next-Day delivery will apply. Whether ordering items for yourself or gifts for others, we strongly encourage customers to complete orders a week before Christmas to ensure on-time arrival. PLEASE NOTE: Inclement weather and other unforeseen circumstances can cause shipments to arrive later than expected. Please plan ahead and order early.

 

** If delivery requests for the week of Christmas reach our reservation limit, we will provide alternate delivery options to help accommodate you:


  • Deliver the order before the week of Christmas (if available);
  • Deliver the requested order after December 29;
  • Deliver a product certificate before Christmas for redemption and delivery after Christmas.

IMPORTANT:

 

  • All shipments require a street address (sorry, no PO boxes).
  • Damage due to incorrect or incomplete shipping addresses voids our guarantee. Be sure to double-check addresses.
  • Billing customer is responsible to make sure the gift recipient will be available for delivery.